# Debitum Investments Help Center

> Help center for Debitum Investments

## English

### Getting Started

- [How to become a user of Debitum](https://faq.debitum.investments/en/articles/13002124-how-to-become-a-user-of-debitum.md)
- [How do you open a company account?](https://faq.debitum.investments/en/articles/13002178-how-do-you-open-a-company-account.md)
- [Wrong account type chosen: how to switch to the company](https://faq.debitum.investments/en/articles/13941041-wrong-account-type-chosen-how-to-switch-to-the-company.md)

### Verification

- [ID verification failed: step-by-step fix](https://faq.debitum.investments/en/articles/13002204-id-verification-failed-step-by-step-fix.md)
- [What is KYC, and why is it required?](https://faq.debitum.investments/en/articles/13002210-what-is-kyc-and-why-is-it-required.md)
- [Why do we require address verification?](https://faq.debitum.investments/en/articles/13002219-why-do-we-require-address-verification.md)
- [How to increase your deposit limit](https://faq.debitum.investments/en/articles/13002229-how-to-increase-your-deposit-limit.md)
- [Two-factor authentication \(2FA\)](https://faq.debitum.investments/en/articles/13002234-two-factor-authentication-2fa.md)
- [Problems with the SAQ questionnaire](https://faq.debitum.investments/en/articles/13714599-problems-with-the-saq-questionnaire.md)
- [Why is my account not verified yet?](https://faq.debitum.investments/en/articles/13928402-why-is-my-account-not-verified-yet.md)
- [Accepted identity documents: a comprehensive guide](https://faq.debitum.investments/en/articles/13960388-accepted-identity-documents-a-comprehensive-guide.md)
- [What is my KYC status?](https://faq.debitum.investments/en/articles/14036811-what-is-my-kyc-status.md)
- [How do I change my address?](https://faq.debitum.investments/en/articles/14353033-how-do-i-change-my-address.md)

### Account Management

- [Can't log in? Fix login and 2FA issues](https://faq.debitum.investments/en/articles/13002260-can-t-log-in-fix-login-and-2fa-issues.md)
- [How can I change my email address?](https://faq.debitum.investments/en/articles/13002271-how-can-i-change-my-email-address.md)
- [Can I unsubscribe from emails?](https://faq.debitum.investments/en/articles/13002282-can-i-unsubscribe-from-emails.md)
- [How can I close my account?](https://faq.debitum.investments/en/articles/13002290-how-can-i-close-my-account.md)
- [Where can I find my tax statement?](https://faq.debitum.investments/en/articles/13002299-where-can-i-find-my-tax-statement.md): Account statement
- [Why is my account blocked?](https://faq.debitum.investments/en/articles/13128278-why-is-my-account-blocked.md)
- [How long will my personal data be retained after my account is closed?](https://faq.debitum.investments/en/articles/13715923-how-long-will-my-personal-data-be-retained-after-my-account-is-closed.md)

### Payments

- [What is the minimum amount of deposit?](https://faq.debitum.investments/en/articles/13002381-what-is-the-minimum-amount-of-deposit.md)
- [Is there a deposit fee?](https://faq.debitum.investments/en/articles/13002435-is-there-a-deposit-fee.md)
- [I used incorrect details for my bank transfer. What do I do?](https://faq.debitum.investments/en/articles/13002449-i-used-incorrect-details-for-my-bank-transfer-what-do-i-do.md)
- [How to make a withdrawal?](https://faq.debitum.investments/en/articles/13002466-how-to-make-a-withdrawal.md)
- [What to do if a deposit is rejected?](https://faq.debitum.investments/en/articles/13701887-what-to-do-if-a-deposit-is-rejected.md)
- [I have not received my deposit when paid via internet banking](https://faq.debitum.investments/en/articles/13702036-i-have-not-received-my-deposit-when-paid-via-internet-banking.md)
- [What happens if I forget to include the reference number during a manual deposit?](https://faq.debitum.investments/en/articles/13927516-what-happens-if-i-forget-to-include-the-reference-number-during-a-manual-deposit.md)
- [How deposits work and what to do if your deposit is missing?](https://faq.debitum.investments/en/articles/15273150-how-deposits-work-and-what-to-do-if-your-deposit-is-missing.md)

### Investing

- [How do I invest?](https://faq.debitum.investments/en/articles/13002536-how-do-i-invest.md)
- [Why does my investment appear as "subscribed"?](https://faq.debitum.investments/en/articles/13002553-why-does-my-investment-appear-as-subscribed.md)
- [How to request an investment cancellation](https://faq.debitum.investments/en/articles/13002594-how-to-request-an-investment-cancellation.md)
- [How long is my investment money inaccessible?](https://faq.debitum.investments/en/articles/13002625-how-long-is-my-investment-money-inaccessible.md)
- [How do I access all of my investments?](https://faq.debitum.investments/en/articles/13002633-how-do-i-access-all-of-my-investments.md)
- [How do I track my repaid interest?](https://faq.debitum.investments/en/articles/13002699-how-do-i-track-my-repaid-interest.md)
- [What interest rates does Debitum offer?](https://faq.debitum.investments/en/articles/13002711-what-interest-rates-does-debitum-offer.md)
- [How is interest calculated?](https://faq.debitum.investments/en/articles/13002719-how-is-interest-calculated.md)
- [How often is the interest paid out?](https://faq.debitum.investments/en/articles/13002721-how-often-is-the-interest-paid-out.md)
- [What happens if a borrower decides to pay back earlier?](https://faq.debitum.investments/en/articles/13002727-what-happens-if-a-borrower-decides-to-pay-back-earlier.md)
- [How interest is handled](https://faq.debitum.investments/en/articles/13002734-how-interest-is-handled.md)
- [What is the grace period?](https://faq.debitum.investments/en/articles/13002739-what-is-the-grace-period.md)
- [What is a penalty fee, and when is it paid?](https://faq.debitum.investments/en/articles/13002745-what-is-a-penalty-fee-and-when-is-it-paid.md)
- [A loan is late. What can I do?](https://faq.debitum.investments/en/articles/13002752-a-loan-is-late-what-can-i-do.md)
- [Will I continue to get interest if a loan is late?](https://faq.debitum.investments/en/articles/13002756-will-i-continue-to-get-interest-if-a-loan-is-late.md)
- [How much tax do I need to pay?](https://faq.debitum.investments/en/articles/13002762-how-much-tax-do-i-need-to-pay.md)
- [How to download an account statement for outstanding investments?](https://faq.debitum.investments/en/articles/13701393-how-to-download-an-account-statement-for-outstanding-investments.md): Account statement for tax purposes
- [How to reduce my tax rate?](https://faq.debitum.investments/en/articles/13702300-how-to-reduce-my-tax-rate.md)
- [Overview Page: What Do These Sections Mean?](https://faq.debitum.investments/en/articles/13942116-overview-page-what-do-these-sections-mean.md)
- [Why is my monthly interest lower even though I invested more?](https://faq.debitum.investments/en/articles/13942226-why-is-my-monthly-interest-lower-even-though-i-invested-more.md)

### Risk Management and Protection

- [Is Debitum a regulated platform?](https://faq.debitum.investments/en/articles/13002806-is-debitum-a-regulated-platform.md)
- [What protection does Debitum offer?](https://faq.debitum.investments/en/articles/13002838-what-protection-does-debitum-offer.md)
- [What is the buyback obligation?](https://faq.debitum.investments/en/articles/13002870-what-is-the-buyback-obligation.md)
- [What is the redemption obligation?](https://faq.debitum.investments/en/articles/13002886-what-is-the-redemption-obligation.md)
- [What kinds of collateral are used \(Underlying Asset\)?](https://faq.debitum.investments/en/articles/13002898-what-kinds-of-collateral-are-used-underlying-asset.md)
- [What is skin in the game?](https://faq.debitum.investments/en/articles/13002905-what-is-skin-in-the-game.md)
- [What covenants does Debitum use?](https://faq.debitum.investments/en/articles/13002911-what-covenants-does-debitum-use.md)
- [What happens if a partner goes bankrupt?](https://faq.debitum.investments/en/articles/13002917-what-happens-if-a-partner-goes-bankrupt.md)
- [What happens if Debitum ceases its activities?](https://faq.debitum.investments/en/articles/13002932-what-happens-if-debitum-ceases-its-activities.md)

### Partners and Assets

- [What kind of assets can be found in Debitum?](https://faq.debitum.investments/en/articles/13002949-what-kind-of-assets-can-be-found-in-debitum.md)
- [What are the purposes of loans for borrowers?](https://faq.debitum.investments/en/articles/13002957-what-are-the-purposes-of-loans-for-borrowers.md)
- [Where can I find more information about the borrowers?](https://faq.debitum.investments/en/articles/13002958-where-can-i-find-more-information-about-the-borrowers.md)
- [How are loans funded through Debitum?](https://faq.debitum.investments/en/articles/13002965-how-are-loans-funded-through-debitum.md)
- [Where can I find more information about partners?](https://faq.debitum.investments/en/articles/13002969-where-can-i-find-more-information-about-partners.md)
- [Why do our partners use Debitum?](https://faq.debitum.investments/en/articles/13002977-why-do-our-partners-use-debitum.md)
- [How do I join Debitum as a service provider?](https://faq.debitum.investments/en/articles/13002982-how-do-i-join-debitum-as-a-service-provider.md)

### About Debitum

- [Who founded Debitum?](https://faq.debitum.investments/en/articles/13003006-who-founded-debitum.md)
- [What regions does Debitum currently operate in?](https://faq.debitum.investments/en/articles/13003017-what-regions-does-debitum-currently-operate-in.md)
- [Where can I find financial reports?](https://faq.debitum.investments/en/articles/13003024-where-can-i-find-financial-reports.md)

### Cashback and Referrals

- [What is cashback, and how does it work?](https://faq.debitum.investments/en/articles/13003034-what-is-cashback-and-how-does-it-work.md)
- [Debitum Loyalty Program](https://faq.debitum.investments/en/articles/13177167-debitum-loyalty-program.md)
- [What is a friend referral bonus?](https://faq.debitum.investments/en/articles/13701255-what-is-a-friend-referral-bonus.md)
- [How does loyalty boost work?](https://faq.debitum.investments/en/articles/13926880-how-does-loyalty-boost-work.md)
- [Why did I receive a cashback amount that is less than what I expected?](https://faq.debitum.investments/en/articles/13941069-why-did-i-receive-a-cashback-amount-that-is-less-than-what-i-expected.md)
- [Why did I not receive a cashback?](https://faq.debitum.investments/en/articles/14021613-why-did-i-not-receive-a-cashback.md)

### Autoinvest

- [What is Auto Invest?](https://faq.debitum.investments/en/articles/13003184-what-is-auto-invest.md)
- [How does Auto Invest work?](https://faq.debitum.investments/en/articles/13003188-how-does-auto-invest-work.md)
- [How to create the Auto Invest strategy?](https://faq.debitum.investments/en/articles/13003199-how-to-create-the-auto-invest-strategy.md)
- [Why is my Auto Invest strategy not placing investments?](https://faq.debitum.investments/en/articles/13942264-why-is-my-auto-invest-strategy-not-placing-investments.md)

## Français

### DÉMARRAGE

- [Comment devenir utilisateur de Debitum](https://faq.debitum.investments/fr/articles/13002124-comment-devenir-utilisateur-de-debitum.md)
- [Comment ouvrir un compte d'entreprise ?](https://faq.debitum.investments/fr/articles/13002178-comment-ouvrir-un-compte-d-entreprise.md)
- [Mauvais type de compte – comment passer à un compte entreprise](https://faq.debitum.investments/fr/articles/13941041-mauvais-type-de-compte-comment-passer-a-un-compte-entreprise.md)

### VÉRIFICATION

- [Je n’arrive pas à finaliser la vérification d’identité. Que faire ?](https://faq.debitum.investments/fr/articles/13002204-je-n-arrive-pas-a-finaliser-la-verification-d-identite-que-faire.md)
- [Qu’est-ce que le KYC et pourquoi est-ce nécessaire ?](https://faq.debitum.investments/fr/articles/13002210-qu-est-ce-que-le-kyc-et-pourquoi-est-ce-necessaire.md)
- [Pourquoi demandons-nous une vérification d’adresse?](https://faq.debitum.investments/fr/articles/13002219-pourquoi-demandons-nous-une-verification-d-adresse.md)
- [Comment augmenter votre limite de dépôt](https://faq.debitum.investments/fr/articles/13002229-comment-augmenter-votre-limite-de-depot.md)
- [Authentification à deux facteurs \(2FA\)](https://faq.debitum.investments/fr/articles/13002234-authentification-a-deux-facteurs-2fa.md)
- [Problèmes avec le questionnaire SAQ](https://faq.debitum.investments/fr/articles/13714599-problemes-avec-le-questionnaire-saq.md)
- [Pourquoi mon compte n'est-il pas encore vérifié?](https://faq.debitum.investments/fr/articles/13928402-pourquoi-mon-compte-n-est-il-pas-encore-verifie.md)
- [Documents d'identité acceptés : guide complet](https://faq.debitum.investments/fr/articles/13960388-documents-d-identite-acceptes-guide-complet.md)
- [Comment vérifier le statut de la vérification de mon compte?](https://faq.debitum.investments/fr/articles/14036811-comment-verifier-le-statut-de-la-verification-de-mon-compte.md)
- [Comment mettre à jour mon adresse?](https://faq.debitum.investments/fr/articles/14353033-comment-mettre-a-jour-mon-adresse.md)

### GESTION DU COMPTE

- [Pourquoi ne puis-je pas me connecter et que puis-je faire?](https://faq.debitum.investments/fr/articles/13002260-pourquoi-ne-puis-je-pas-me-connecter-et-que-puis-je-faire.md)
- [Comment changer l’e-mail de mon compte Debitum?](https://faq.debitum.investments/fr/articles/13002271-comment-changer-l-e-mail-de-mon-compte-debitum.md)
- [Puis-je me désabonner des e-mails?](https://faq.debitum.investments/fr/articles/13002282-puis-je-me-desabonner-des-e-mails.md)
- [Puis-je fermer mon compte?](https://faq.debitum.investments/fr/articles/13002290-puis-je-fermer-mon-compte.md)
- [Comment accéder à mes données historiques et relevés de compte?](https://faq.debitum.investments/fr/articles/13002299-comment-acceder-a-mes-donnees-historiques-et-releves-de-compte.md)
- [Pourquoi mon compte est-il bloqué?](https://faq.debitum.investments/fr/articles/13128278-pourquoi-mon-compte-est-il-bloque.md)
- [Combien de temps mes données personnelles sont-elles conservées après la fermeture du compte?](https://faq.debitum.investments/fr/articles/13715923-combien-de-temps-mes-donnees-personnelles-sont-elles-conservees-apres-la-fermeture-du-compte.md)

### PAIEMENTS

- [Quel est le montant minimum de dépôt?](https://faq.debitum.investments/fr/articles/13002381-quel-est-le-montant-minimum-de-depot.md)
- [Y a-t-il des frais de dépôt?](https://faq.debitum.investments/fr/articles/13002435-y-a-t-il-des-frais-de-depot.md)
- [J’ai utilisé de mauvaises informations pour mon virement bancaire. Que faire?](https://faq.debitum.investments/fr/articles/13002449-j-ai-utilise-de-mauvaises-informations-pour-mon-virement-bancaire-que-faire.md)
- [Comment effectuer un retrait?](https://faq.debitum.investments/fr/articles/13002466-comment-effectuer-un-retrait.md)
- [Que faire si un dépôt est rejeté ?](https://faq.debitum.investments/fr/articles/13701887-que-faire-si-un-depot-est-rejete.md)
- [Je n'ai pas reçu mon dépôt effectué via la banque en ligne](https://faq.debitum.investments/fr/articles/13702036-je-n-ai-pas-recu-mon-depot-effectue-via-la-banque-en-ligne.md)
- [Que se passe-t-il si j'oublie d'inclure le numéro de référence lors d'un dépôt manuel?](https://faq.debitum.investments/fr/articles/13927516-que-se-passe-t-il-si-j-oublie-d-inclure-le-numero-de-reference-lors-d-un-depot-manuel.md)
- [Comment fonctionnent les dépôts et que faire si votre dépôt est manquant](https://faq.debitum.investments/fr/articles/15273150-comment-fonctionnent-les-depots-et-que-faire-si-votre-depot-est-manquant.md)

### INVESTIR

- [Comment effectuer un investissement?](https://faq.debitum.investments/fr/articles/13002536-comment-effectuer-un-investissement.md)
- [Pourquoi mon investissement apparaît-il comme «Subscribed»?](https://faq.debitum.investments/fr/articles/13002553-pourquoi-mon-investissement-apparait-il-comme-subscribed.md)
- [Quand puis-je annuler un investissement?](https://faq.debitum.investments/fr/articles/13002594-quand-puis-je-annuler-un-investissement.md)
- [Combien de temps mon argent investi n’est-il pas disponible?](https://faq.debitum.investments/fr/articles/13002625-combien-de-temps-mon-argent-investi-n-est-il-pas-disponible.md)
- [Comment accéder à tous mes investissements?](https://faq.debitum.investments/fr/articles/13002633-comment-acceder-a-tous-mes-investissements.md)
- [Comment suivre les intérêts remboursés?](https://faq.debitum.investments/fr/articles/13002699-comment-suivre-les-interets-rembourses.md)
- [Quels taux d’intérêt Debitum propose-t-il?](https://faq.debitum.investments/fr/articles/13002711-quels-taux-d-interet-debitum-propose-t-il.md)
- [Comment les intérêts sont-ils calculés?](https://faq.debitum.investments/fr/articles/13002719-comment-les-interets-sont-ils-calcules.md)
- [À quelle fréquence les intérêts sont-ils versés?](https://faq.debitum.investments/fr/articles/13002721-a-quelle-frequence-les-interets-sont-ils-verses.md)
- [Que se passe-t-il si un emprunteur rembourse en avance?](https://faq.debitum.investments/fr/articles/13002727-que-se-passe-t-il-si-un-emprunteur-rembourse-en-avance.md)
- [Comment les intérêts sont gérés:](https://faq.debitum.investments/fr/articles/13002734-comment-les-interets-sont-geres.md)
- [Qu’est-ce que la Grace Period?](https://faq.debitum.investments/fr/articles/13002739-qu-est-ce-que-la-grace-period.md)
- [Qu’est-ce qu’une Penalty Fee et quand est-elle payée?](https://faq.debitum.investments/fr/articles/13002745-qu-est-ce-qu-une-penalty-fee-et-quand-est-elle-payee.md)
- [Un prêt est en retard. Que puis-je faire?](https://faq.debitum.investments/fr/articles/13002752-un-pret-est-en-retard-que-puis-je-faire.md)
- [Est-ce que je reçois toujours des intérêts si un prêt est en retard?](https://faq.debitum.investments/fr/articles/13002756-est-ce-que-je-recois-toujours-des-interets-si-un-pret-est-en-retard.md)
- [Combien d'impôts dois-je payer?](https://faq.debitum.investments/fr/articles/13002762-combien-d-impots-dois-je-payer.md)
- [Comment télécharger un relevé de compte pour les investissements en cours?](https://faq.debitum.investments/fr/articles/13701393-comment-telecharger-un-releve-de-compte-pour-les-investissements-en-cours.md)
- [Comment réduire mon taux d'imposition?](https://faq.debitum.investments/fr/articles/13702300-comment-reduire-mon-taux-d-imposition.md)
- [Page d’aperçu : que signifient ces sections?](https://faq.debitum.investments/fr/articles/13942116-page-d-apercu-que-signifient-ces-sections.md)
- [Pourquoi mes intérêts mensuels sont-ils plus faibles alors que j’ai investi davantage?](https://faq.debitum.investments/fr/articles/13942226-pourquoi-mes-interets-mensuels-sont-ils-plus-faibles-alors-que-j-ai-investi-davantage.md)

### GESTION DES RISQUES ET PROTECTION

- [Debitum est-il une plateforme régulée?](https://faq.debitum.investments/fr/articles/13002806-debitum-est-il-une-plateforme-regulee.md)
- [Quelle protection Debitum offre-t-il?](https://faq.debitum.investments/fr/articles/13002838-quelle-protection-debitum-offre-t-il.md)
- [Qu’est-ce que la Buyback Obligation?](https://faq.debitum.investments/fr/articles/13002870-qu-est-ce-que-la-buyback-obligation.md)
- [Qu’est-ce que la Redemption Obligation?](https://faq.debitum.investments/fr/articles/13002886-qu-est-ce-que-la-redemption-obligation.md)
- [Quels types de garanties sont utilisés \(Under Asset\)?](https://faq.debitum.investments/fr/articles/13002898-quels-types-de-garanties-sont-utilises-under-asset.md)
- [Que signifie « skin in the game » ?](https://faq.debitum.investments/fr/articles/13002905-que-signifie-skin-in-the-game.md)
- [Quels covenants Debitum utilise-t-il?](https://faq.debitum.investments/fr/articles/13002911-quels-covenants-debitum-utilise-t-il.md)
- [Que se passe-t-il si un partenaire devient insolvable?](https://faq.debitum.investments/fr/articles/13002917-que-se-passe-t-il-si-un-partenaire-devient-insolvable.md)
- [Que se passe-t-il si Debitum cesse ses activités?](https://faq.debitum.investments/fr/articles/13002932-que-se-passe-t-il-si-debitum-cesse-ses-activites.md)

### PARTENAIRES ET ACTIFS

- [Quels types d’actifs existe-t-il sur Debitum?](https://faq.debitum.investments/fr/articles/13002949-quels-types-d-actifs-existe-t-il-sur-debitum.md)
- [Quels sont les objectifs des prêts pour les emprunteurs?](https://faq.debitum.investments/fr/articles/13002957-quels-sont-les-objectifs-des-prets-pour-les-emprunteurs.md)
- [Où puis-je trouver plus d’informations sur les emprunteurs?](https://faq.debitum.investments/fr/articles/13002958-ou-puis-je-trouver-plus-d-informations-sur-les-emprunteurs.md)
- [Comment les prêts sont-ils financés via Debitum?](https://faq.debitum.investments/fr/articles/13002965-comment-les-prets-sont-ils-finances-via-debitum.md)
- [Où puis-je trouver plus d’informations sur les partenaires?](https://faq.debitum.investments/fr/articles/13002969-ou-puis-je-trouver-plus-d-informations-sur-les-partenaires.md)
- [Pourquoi nos partenaires utilisent Debitum?](https://faq.debitum.investments/fr/articles/13002977-pourquoi-nos-partenaires-utilisent-debitum.md)
- [Comment devenir Service Provider / Partner chez Debitum?](https://faq.debitum.investments/fr/articles/13002982-comment-devenir-service-provider-partner-chez-debitum.md)

### À PROPOS DE DEBITUM

- [Qui a fondé Debitum?](https://faq.debitum.investments/fr/articles/13003006-qui-a-fonde-debitum.md)
- [Dans quelles régions Debitum opère-t-il actuellement?](https://faq.debitum.investments/fr/articles/13003017-dans-quelles-regions-debitum-opere-t-il-actuellement.md)
- [Où trouver les rapports financiers?](https://faq.debitum.investments/fr/articles/13003024-ou-trouver-les-rapports-financiers.md)

### CASHBACK ET PARRAINAGE

- [Qu’est-ce que le cashback et comment cela fonctionne-t-il?](https://faq.debitum.investments/fr/articles/13003034-qu-est-ce-que-le-cashback-et-comment-cela-fonctionne-t-il.md)
- [Debitum Loyalty program](https://faq.debitum.investments/fr/articles/13177167-debitum-loyalty-program.md)
- [Qu'est-ce que le bonus de parrainage d'ami?](https://faq.debitum.investments/fr/articles/13701255-qu-est-ce-que-le-bonus-de-parrainage-d-ami.md)
- [Comment fonctionne le Loyalty Boost?](https://faq.debitum.investments/fr/articles/13926880-comment-fonctionne-le-loyalty-boost.md)
- [Pourquoi ai-je reçu un montant de cashback inférieur à celui attendu?](https://faq.debitum.investments/fr/articles/13941069-pourquoi-ai-je-recu-un-montant-de-cashback-inferieur-a-celui-attendu.md)
- [Pourquoi n'ai-je pas reçu de cashback?](https://faq.debitum.investments/fr/articles/14021613-pourquoi-n-ai-je-pas-recu-de-cashback.md)

### AUTO INVEST

- [Qu’est-ce qu’Auto Invest?](https://faq.debitum.investments/fr/articles/13003184-qu-est-ce-qu-auto-invest.md)
- [Comment fonctionne Auto Invest?](https://faq.debitum.investments/fr/articles/13003188-comment-fonctionne-auto-invest.md)
- [Comment créer une stratégie Auto-Invest?](https://faq.debitum.investments/fr/articles/13003199-comment-creer-une-strategie-auto-invest.md)
- [Pourquoi ma stratégie Auto Invest ne réalise-t-elle pas d’investissements?](https://faq.debitum.investments/fr/articles/13942264-pourquoi-ma-strategie-auto-invest-ne-realise-t-elle-pas-d-investissements.md)

## Deutsch

### ERSTE SCHRITTE

- [So werden Sie Nutzer von Debitum](https://faq.debitum.investments/de/articles/13002124-so-werden-sie-nutzer-von-debitum.md)
- [Wie eröffnen Sie ein Unternehmenskonto?](https://faq.debitum.investments/de/articles/13002178-wie-eroffnen-sie-ein-unternehmenskonto.md)
- [Falscher Kontotyp gewählt – Wechsel zum Firmenkonto](https://faq.debitum.investments/de/articles/13941041-falscher-kontotyp-gewahlt-wechsel-zum-firmenkonto.md)

### VERIFIZIERUNG

- [Ich kann die Identitätsverifizierung nicht abschließen. Was soll ich tun?](https://faq.debitum.investments/de/articles/13002204-ich-kann-die-identitatsverifizierung-nicht-abschliessen-was-soll-ich-tun.md)
- [Was ist KYC und warum ist es erforderlich?](https://faq.debitum.investments/de/articles/13002210-was-ist-kyc-und-warum-ist-es-erforderlich.md)
- [Warum verlangen wir eine Adressverifizierung?](https://faq.debitum.investments/de/articles/13002219-warum-verlangen-wir-eine-adressverifizierung.md)
- [So erhöhen Sie Ihr Einzahlungslimit](https://faq.debitum.investments/de/articles/13002229-so-erhohen-sie-ihr-einzahlungslimit.md)
- [Zwei-Faktor-Authentifizierung \(2FA\)](https://faq.debitum.investments/de/articles/13002234-zwei-faktor-authentifizierung-2fa.md)
- [Probleme mit dem SAQ-Fragebogen](https://faq.debitum.investments/de/articles/13714599-probleme-mit-dem-saq-fragebogen.md)
- [Warum wurde mein Konto noch nicht verifiziert?](https://faq.debitum.investments/de/articles/13928402-warum-wurde-mein-konto-noch-nicht-verifiziert.md)
- [Akzeptierte Identitätsdokumente: Ein umfassender Leitfaden](https://faq.debitum.investments/de/articles/13960388-akzeptierte-identitatsdokumente-ein-umfassender-leitfaden.md)
- [Wie kann ich den Status meiner Kontoverifizierung überprüfen?](https://faq.debitum.investments/de/articles/14036811-wie-kann-ich-den-status-meiner-kontoverifizierung-uberprufen.md)
- [Wie aktualisiere ich meine Adresse?](https://faq.debitum.investments/de/articles/14353033-wie-aktualisiere-ich-meine-adresse.md)

### KONTOVERWALTUNG

- [Warum kann ich mich nicht einloggen und was kann ich tun?](https://faq.debitum.investments/de/articles/13002260-warum-kann-ich-mich-nicht-einloggen-und-was-kann-ich-tun.md)
- [Wie ändere ich meine Debitum-E-Mail-Adresse?](https://faq.debitum.investments/de/articles/13002271-wie-andere-ich-meine-debitum-e-mail-adresse.md)
- [Kann ich E-Mails abbestellen?](https://faq.debitum.investments/de/articles/13002282-kann-ich-e-mails-abbestellen.md)
- [Kann ich mein Konto schließen?](https://faq.debitum.investments/de/articles/13002290-kann-ich-mein-konto-schliessen.md)
- [Wie greife ich auf meine historischen Daten und Kontoauszüge zu?](https://faq.debitum.investments/de/articles/13002299-wie-greife-ich-auf-meine-historischen-daten-und-kontoauszuge-zu.md)
- [Warum ist mein Konto gesperrt?](https://faq.debitum.investments/de/articles/13128278-warum-ist-mein-konto-gesperrt.md)
- [Wie lange werden meine personenbezogenen Daten nach der Kontoschließung gespeichert?](https://faq.debitum.investments/de/articles/13715923-wie-lange-werden-meine-personenbezogenen-daten-nach-der-kontoschliessung-gespeichert.md)

### ZAHLUNGEN

- [Wie hoch ist der Mindesteinzahlungsbetrag?](https://faq.debitum.investments/de/articles/13002381-wie-hoch-ist-der-mindesteinzahlungsbetrag.md)
- [Gibt es eine Einzahlungsgebühr?](https://faq.debitum.investments/de/articles/13002435-gibt-es-eine-einzahlungsgebuhr.md)
- [Ich habe falsche Angaben für meine Banküberweisung verwendet. Was soll ich tun?](https://faq.debitum.investments/de/articles/13002449-ich-habe-falsche-angaben-fur-meine-bankuberweisung-verwendet-was-soll-ich-tun.md)
- [Wie tätige ich eine Auszahlung?](https://faq.debitum.investments/de/articles/13002466-wie-tatige-ich-eine-auszahlung.md)
- [Was tun, wenn eine Einzahlung abgelehnt wurde?](https://faq.debitum.investments/de/articles/13701887-was-tun-wenn-eine-einzahlung-abgelehnt-wurde.md)
- [Ich habe meine Einzahlung per Internetbanking nicht erhalten](https://faq.debitum.investments/de/articles/13702036-ich-habe-meine-einzahlung-per-internetbanking-nicht-erhalten.md)
- [Was passiert, wenn ich die Referenznummer bei einer manuellen Einzahlung vergesse?](https://faq.debitum.investments/de/articles/13927516-was-passiert-wenn-ich-die-referenznummer-bei-einer-manuellen-einzahlung-vergesse.md)
- [Wie Einzahlungen funktionieren und was zu tun ist, wenn Ihre Einzahlung fehlt](https://faq.debitum.investments/de/articles/15273150-wie-einzahlungen-funktionieren-und-was-zu-tun-ist-wenn-ihre-einzahlung-fehlt.md)

### INVESTIEREN

- [Wie tätige ich eine Investition?](https://faq.debitum.investments/de/articles/13002536-wie-tatige-ich-eine-investition.md)
- [Warum erscheint meine Investition als „Subscribed“?](https://faq.debitum.investments/de/articles/13002553-warum-erscheint-meine-investition-als-subscribed.md)
- [Wann kann ich eine Investition stornieren?](https://faq.debitum.investments/de/articles/13002594-wann-kann-ich-eine-investition-stornieren.md)
- [Wie lange ist mein investiertes Geld nicht verfügbar?](https://faq.debitum.investments/de/articles/13002625-wie-lange-ist-mein-investiertes-geld-nicht-verfugbar.md)
- [Wie greife ich auf all meine Investitionen zu?](https://faq.debitum.investments/de/articles/13002633-wie-greife-ich-auf-all-meine-investitionen-zu.md)
- [Wie verfolge ich zurückgezahlte Zinsen?](https://faq.debitum.investments/de/articles/13002699-wie-verfolge-ich-zuruckgezahlte-zinsen.md)
- [Welche Zinssätze bietet Debitum an?](https://faq.debitum.investments/de/articles/13002711-welche-zinssatze-bietet-debitum-an.md)
- [Wie werden Zinsen berechnet?](https://faq.debitum.investments/de/articles/13002719-wie-werden-zinsen-berechnet.md)
- [Wie oft werden die Zinsen ausgezahlt?](https://faq.debitum.investments/de/articles/13002721-wie-oft-werden-die-zinsen-ausgezahlt.md)
- [Was passiert, wenn ein Kreditnehmer früher zurückzahlt?](https://faq.debitum.investments/de/articles/13002727-was-passiert-wenn-ein-kreditnehmer-fruher-zuruckzahlt.md)
- [So wird mit Zinsen umgegangen](https://faq.debitum.investments/de/articles/13002734-so-wird-mit-zinsen-umgegangen.md)
- [Was ist die Grace Period?](https://faq.debitum.investments/de/articles/13002739-was-ist-die-grace-period.md)
- [Was ist eine Penalty Fee und wann wird sie ausgezahlt?](https://faq.debitum.investments/de/articles/13002745-was-ist-eine-penalty-fee-und-wann-wird-sie-ausgezahlt.md)
- [Ein Darlehen ist verspätet. Was kann ich tun?](https://faq.debitum.investments/de/articles/13002752-ein-darlehen-ist-verspatet-was-kann-ich-tun.md)
- [Erhalte ich weiterhin Zinsen, wenn ein Darlehen verspätet ist?](https://faq.debitum.investments/de/articles/13002756-erhalte-ich-weiterhin-zinsen-wenn-ein-darlehen-verspatet-ist.md)
- [Wie viel Steuern muss ich zahlen?](https://faq.debitum.investments/de/articles/13002762-wie-viel-steuern-muss-ich-zahlen.md)
- [Wie lade ich einen Kontoauszug für ausstehende Investitionen herunter?](https://faq.debitum.investments/de/articles/13701393-wie-lade-ich-einen-kontoauszug-fur-ausstehende-investitionen-herunter.md)
- [Wie reduziere ich meinen Steuersatz?](https://faq.debitum.investments/de/articles/13702300-wie-reduziere-ich-meinen-steuersatz.md)
- [Übersichtsseite: Was bedeuten diese Bereiche?](https://faq.debitum.investments/de/articles/13942116-ubersichtsseite-was-bedeuten-diese-bereiche.md)
- [Warum ist mein monatlicher Zinsertrag niedriger, obwohl ich mehr investiert habe?](https://faq.debitum.investments/de/articles/13942226-warum-ist-mein-monatlicher-zinsertrag-niedriger-obwohl-ich-mehr-investiert-habe.md)

### RISIKOMANAGEMENT UND SCHUTZ

- [Ist Debitum eine regulierte Plattform?](https://faq.debitum.investments/de/articles/13002806-ist-debitum-eine-regulierte-plattform.md)
- [Welchen Schutz bietet Debitum?](https://faq.debitum.investments/de/articles/13002838-welchen-schutz-bietet-debitum.md)
- [Was ist die Buyback Obligation?](https://faq.debitum.investments/de/articles/13002870-was-ist-die-buyback-obligation.md)
- [Was ist die Redemption Obligation?](https://faq.debitum.investments/de/articles/13002886-was-ist-die-redemption-obligation.md)
- [Welche Arten von Sicherheiten werden verwendet \(Under Asset\)?](https://faq.debitum.investments/de/articles/13002898-welche-arten-von-sicherheiten-werden-verwendet-under-asset.md)
- [Was bedeutet „skin in the game“?](https://faq.debitum.investments/de/articles/13002905-was-bedeutet-skin-in-the-game.md)
- [Welche Covenants verwendet Debitum?](https://faq.debitum.investments/de/articles/13002911-welche-covenants-verwendet-debitum.md)
- [Was passiert, wenn ein Partner insolvent wird?](https://faq.debitum.investments/de/articles/13002917-was-passiert-wenn-ein-partner-insolvent-wird.md)
- [Was passiert, wenn Debitum seine Tätigkeit einstellt?](https://faq.debitum.investments/de/articles/13002932-was-passiert-wenn-debitum-seine-tatigkeit-einstellt.md)

### PARTNER UND ASSETS

- [Welche Arten von Assets gibt es auf Debitum?](https://faq.debitum.investments/de/articles/13002949-welche-arten-von-assets-gibt-es-auf-debitum.md)
- [Welche Zwecke haben Darlehen für Kreditnehmer?](https://faq.debitum.investments/de/articles/13002957-welche-zwecke-haben-darlehen-fur-kreditnehmer.md)
- [Wo finde ich mehr Informationen über die Kreditnehmer?](https://faq.debitum.investments/de/articles/13002958-wo-finde-ich-mehr-informationen-uber-die-kreditnehmer.md)
- [Wie werden Darlehen über Debitum finanziert?](https://faq.debitum.investments/de/articles/13002965-wie-werden-darlehen-uber-debitum-finanziert.md)
- [Wo finde ich mehr Informationen über Partner?](https://faq.debitum.investments/de/articles/13002969-wo-finde-ich-mehr-informationen-uber-partner.md)
- [Warum nutzen unsere Partner Debitum?](https://faq.debitum.investments/de/articles/13002977-warum-nutzen-unsere-partner-debitum.md)
- [Wie werde ich bei Debitum Service Provider / Partner?](https://faq.debitum.investments/de/articles/13002982-wie-werde-ich-bei-debitum-service-provider-partner.md)

### ÜBER DEBITUM

- [Wer hat Debitum gegründet?](https://faq.debitum.investments/de/articles/13003006-wer-hat-debitum-gegrundet.md)
- [In welchen Regionen ist Debitum aktuell tätig?](https://faq.debitum.investments/de/articles/13003017-in-welchen-regionen-ist-debitum-aktuell-tatig.md)
- [Wo finde ich Finanzberichte?](https://faq.debitum.investments/de/articles/13003024-wo-finde-ich-finanzberichte.md)

### CASHBACK UND EMPFEHLUNGEN

- [Was ist Cashback und wie funktioniert es?](https://faq.debitum.investments/de/articles/13003034-was-ist-cashback-und-wie-funktioniert-es.md)
- [Debitum Treueprogramm](https://faq.debitum.investments/de/articles/13177167-debitum-treueprogramm.md)
- [Was ist ein Freundschaftswerbungsbonus?](https://faq.debitum.investments/de/articles/13701255-was-ist-ein-freundschaftswerbungsbonus.md)
- [Wie funktioniert der Loyalty Boost?](https://faq.debitum.investments/de/articles/13926880-wie-funktioniert-der-loyalty-boost.md)
- [Warum habe ich einen geringeren Cashback-Betrag erhalten als erwartet?](https://faq.debitum.investments/de/articles/13941069-warum-habe-ich-einen-geringeren-cashback-betrag-erhalten-als-erwartet.md)
- [Warum habe ich keinen Cashback erhalten?](https://faq.debitum.investments/de/articles/14021613-warum-habe-ich-keinen-cashback-erhalten.md)

### AUTO INVEST

- [Was ist Auto Invest?](https://faq.debitum.investments/de/articles/13003184-was-ist-auto-invest.md)
- [Wie funktioniert Auto Invest?](https://faq.debitum.investments/de/articles/13003188-wie-funktioniert-auto-invest.md)
- [Wie erstellen Sie die Auto-Invest-Strategie?](https://faq.debitum.investments/de/articles/13003199-wie-erstellen-sie-die-auto-invest-strategie.md)
- [Warum tätigt meine Auto-Invest-Strategie keine Investitionen?](https://faq.debitum.investments/de/articles/13942264-warum-tatigt-meine-auto-invest-strategie-keine-investitionen.md)

## Latviešu

### Pirmie Soļi

- [Kā kļūt par Debitum lietotāju?](https://faq.debitum.investments/lv/articles/13002124-ka-klut-par-debitum-lietotaju.md)
- [Kā atvērt uzņēmuma kontu?](https://faq.debitum.investments/lv/articles/13002178-ka-atvert-uznemuma-kontu.md)
- [Nepareizs konta tips – kā pāriet uz uzņēmuma kontu](https://faq.debitum.investments/lv/articles/13941041-nepareizs-konta-tips-ka-pariet-uz-uznemuma-kontu.md)

### Verifikācija

- [Es nevaru pabeigt identitātes verifikāciju. Ko darīt?](https://faq.debitum.investments/lv/articles/13002204-es-nevaru-pabeigt-identitates-verifikaciju-ko-darit.md)
- [Kas ir KYC un kāpēc tas ir nepieciešams?](https://faq.debitum.investments/lv/articles/13002210-kas-ir-kyc-un-kapec-tas-ir-nepieciesams.md)
- [Kāpēc mēs pieprasām adreses verifikāciju?](https://faq.debitum.investments/lv/articles/13002219-kapec-mes-pieprasam-adreses-verifikaciju.md)
- [Kā palielināt iemaksu limitu?](https://faq.debitum.investments/lv/articles/13002229-ka-palielinat-iemaksu-limitu.md)
- [Divu faktoru autentifikācija \(2FA\)](https://faq.debitum.investments/lv/articles/13002234-divu-faktoru-autentifikacija-2fa.md)
- [Problēmas ar SAQ anketu](https://faq.debitum.investments/lv/articles/13714599-problemas-ar-saq-anketu.md)
- [Kāpēc mans konts vēl nav verificēts?](https://faq.debitum.investments/lv/articles/13928402-kapec-mans-konts-vel-nav-verificets.md)
- [Pieņemtie identitātes dokumenti: visaptverošs ceļvedis](https://faq.debitum.investments/lv/articles/13960388-pienemtie-identitates-dokumenti-visaptveross-celvedis.md)
- [Kā pārbaudīt konta verifikācijas statusu?](https://faq.debitum.investments/lv/articles/14036811-ka-parbaudit-konta-verifikacijas-statusu.md)
- [Kā es varu nomainīt savu adresi?](https://faq.debitum.investments/lv/articles/14353033-ka-es-varu-nomainit-savu-adresi.md)

### Konta Pārvaldība

- [Kāpēc es nevaru pieslēgties un ko es varu darīt?](https://faq.debitum.investments/lv/articles/13002260-kapec-es-nevaru-pieslegties-un-ko-es-varu-darit.md)
- [Kā mainīt savu Debitum e‑pasta adresi?](https://faq.debitum.investments/lv/articles/13002271-ka-mainit-savu-debitum-e-pasta-adresi.md)
- [Vai varu atteikties no e‑pastiem?](https://faq.debitum.investments/lv/articles/13002282-vai-varu-atteikties-no-e-pastiem.md)
- [Kā es varu slēgt savu kontu?](https://faq.debitum.investments/lv/articles/13002290-ka-es-varu-slegt-savu-kontu.md)
- [Kā piekļūt vēsturiskajiem datiem un konta izrakstiem?](https://faq.debitum.investments/lv/articles/13002299-ka-pieklut-vesturiskajiem-datiem-un-konta-izrakstiem.md)
- [Kāpēc mans konts ir bloķēts?](https://faq.debitum.investments/lv/articles/13128278-kapec-mans-konts-ir-blokets.md)
- [Cik ilgi mani personas dati tiks glabāti pēc konta slēgšanas?](https://faq.debitum.investments/lv/articles/13715923-cik-ilgi-mani-personas-dati-tiks-glabati-pec-konta-slegsanas.md)

### Maksājumi

- [Kāds ir minimālais iemaksas apmērs?](https://faq.debitum.investments/lv/articles/13002381-kads-ir-minimalais-iemaksas-apmers.md)
- [Vai ir iemaksas komisija?](https://faq.debitum.investments/lv/articles/13002435-vai-ir-iemaksas-komisija.md)
- [Es izmantoju nepareizus datus bankas pārskaitījumam. Ko darīt?](https://faq.debitum.investments/lv/articles/13002449-es-izmantoju-nepareizus-datus-bankas-parskaitijumam-ko-darit.md)
- [Kā veikt izmaksu?](https://faq.debitum.investments/lv/articles/13002466-ka-veikt-izmaksu.md)
- [Ko darīt, ja iemaksa tika noraidīta?](https://faq.debitum.investments/lv/articles/13701887-ko-darit-ja-iemaksa-tika-noraidita.md)
- [Iemaksa nav saņemta, kas tika veikta caur internetbanku](https://faq.debitum.investments/lv/articles/13702036-iemaksa-nav-sanemta-kas-tika-veikta-caur-internetbanku.md)
- [Ko darīt, ja nepievienoju references numuru, veicot iemaksu?](https://faq.debitum.investments/lv/articles/13927516-ko-darit-ja-nepievienoju-references-numuru-veicot-iemaksu.md)
- [Kā darbojas iemaksas un ko darīt, ja iemaksa nav saņemta](https://faq.debitum.investments/lv/articles/15273150-ka-darbojas-iemaksas-un-ko-darit-ja-iemaksa-nav-sanemta.md)

### Investēšana

- [Kā veikt ieguldījumu?](https://faq.debitum.investments/lv/articles/13002536-ka-veikt-ieguldijumu.md)
- [Kāpēc mans ieguldījums tiek rādīts kā “Subscribed”?](https://faq.debitum.investments/lv/articles/13002553-kapec-mans-ieguldijums-tiek-radits-ka-subscribed.md)
- [Kad es varu atcelt ieguldījumu?](https://faq.debitum.investments/lv/articles/13002594-kad-es-varu-atcelt-ieguldijumu.md)
- [Cik ilgi mani investētie naudas līdzekļi nav pieejami?](https://faq.debitum.investments/lv/articles/13002625-cik-ilgi-mani-investetie-naudas-lidzekli-nav-pieejami.md)
- [Kā piekļūt visiem saviem ieguldījumiem?](https://faq.debitum.investments/lv/articles/13002633-ka-pieklut-visiem-saviem-ieguldijumiem.md)
- [Kā sekot līdzi izmaksātajiem procentiem?](https://faq.debitum.investments/lv/articles/13002699-ka-sekot-lidzi-izmaksatajiem-procentiem.md)
- [Kādas procentu likmes piedāvā Debitum?](https://faq.debitum.investments/lv/articles/13002711-kadas-procentu-likmes-piedava-debitum.md)
- [Kā tiek aprēķināti procenti?](https://faq.debitum.investments/lv/articles/13002719-ka-tiek-aprekinati-procenti.md)
- [Cik bieži tiek izmaksāti procenti?](https://faq.debitum.investments/lv/articles/13002721-cik-biezi-tiek-izmaksati-procenti.md)
- [Kas notiek, ja aizņēmējs atmaksā agrāk?](https://faq.debitum.investments/lv/articles/13002727-kas-notiek-ja-aiznemejs-atmaksa-agrak.md)
- [Kā tiek atmaksāti procenti?](https://faq.debitum.investments/lv/articles/13002734-ka-tiek-atmaksati-procenti.md)
- [Kas ir pagarinājuma periods?](https://faq.debitum.investments/lv/articles/13002739-kas-ir-pagarinajuma-periods.md)
- [Kas ir soda nauda un kad tā tiek izmaksāta?](https://faq.debitum.investments/lv/articles/13002745-kas-ir-soda-nauda-un-kad-ta-tiek-izmaksata.md)
- [Aizdevums kavējas. Ko es varu darīt?](https://faq.debitum.investments/lv/articles/13002752-aizdevums-kavejas-ko-es-varu-darit.md)
- [Vai es turpinu pelnīt procentus, ja aizdevums kavējas?](https://faq.debitum.investments/lv/articles/13002756-vai-es-turpinu-pelnit-procentus-ja-aizdevums-kavejas.md)
- [Cik daudz nodokļu man jāmaksā?](https://faq.debitum.investments/lv/articles/13002762-cik-daudz-nodoklu-man-jamaksa.md)
- [Kā lejupielādēt konta izrakstu par aktīvajiem ieguldījumiem?](https://faq.debitum.investments/lv/articles/13701393-ka-lejupieladet-konta-izrakstu-par-aktivajiem-ieguldijumiem.md)
- [Kā samazināt nodokļa likmi?](https://faq.debitum.investments/lv/articles/13702300-ka-samazinat-nodokla-likmi.md)
- [Pārskata lapa: ko nozīmē šīs sadaļas?](https://faq.debitum.investments/lv/articles/13942116-parskata-lapa-ko-nozime-sis-sadalas.md)
- [Kāpēc mans mēneša procentu ienākums ir mazāks, lai gan esmu investējis vairāk?](https://faq.debitum.investments/lv/articles/13942226-kapec-mans-menesa-procentu-ienakums-ir-mazaks-lai-gan-esmu-investejis-vairak.md)

### Risku Pārvaldība

- [Vai Debitum ir regulēta platforma?](https://faq.debitum.investments/lv/articles/13002806-vai-debitum-ir-reguleta-platforma.md)
- [Kādu aizsardzību nodrošina Debitum?](https://faq.debitum.investments/lv/articles/13002838-kadu-aizsardzibu-nodrosina-debitum.md)
- [Kas ir atpirkšanas pienākums?](https://faq.debitum.investments/lv/articles/13002870-kas-ir-atpirksanas-pienakums.md)
- [Kas ir izpirkšanas pienākums?](https://faq.debitum.investments/lv/articles/13002886-kas-ir-izpirksanas-pienakums.md)
- [Kādi nodrošinājuma veidi tiek izmantoti \(Under Asset\)?](https://faq.debitum.investments/lv/articles/13002898-kadi-nodrosinajuma-veidi-tiek-izmantoti-under-asset.md)
- [Ko nozīmē “skin in the game”?](https://faq.debitum.investments/lv/articles/13002905-ko-nozime-skin-in-the-game.md)
- [Kādus līgumus Debitum izmanto?](https://faq.debitum.investments/lv/articles/13002911-kadus-ligumus-debitum-izmanto.md)
- [Kas notiek, ja partneris kļūst maksātnespējīgs?](https://faq.debitum.investments/lv/articles/13002917-kas-notiek-ja-partneris-klust-maksatnespejigs.md)
- [Kas notiek, ja Debitum pārtrauc darbību?](https://faq.debitum.investments/lv/articles/13002932-kas-notiek-ja-debitum-partrauc-darbibu.md)

### Partneri un Aktīvi

- [Kādi aktīvu veidi ir pieejami Debitum?](https://faq.debitum.investments/lv/articles/13002949-kadi-aktivu-veidi-ir-pieejami-debitum.md)
- [Kādi ir aizdevumu mērķi aizņēmējiem?](https://faq.debitum.investments/lv/articles/13002957-kadi-ir-aizdevumu-merki-aiznemejiem.md)
- [Kur atrast vairāk informācijas par aizņēmējiem?](https://faq.debitum.investments/lv/articles/13002958-kur-atrast-vairak-informacijas-par-aiznemejiem.md)
- [Kā aizdevumi tiek finansēti caur Debitum?](https://faq.debitum.investments/lv/articles/13002965-ka-aizdevumi-tiek-finanseti-caur-debitum.md)
- [Kur atrast vairāk informācijas par partneriem?](https://faq.debitum.investments/lv/articles/13002969-kur-atrast-vairak-informacijas-par-partneriem.md)
- [Kāpēc mūsu partneri izmanto Debitum?](https://faq.debitum.investments/lv/articles/13002977-kapec-musu-partneri-izmanto-debitum.md)
- [Kā kļūt par Debitum pakalpojumu sniedzēju / partneri?](https://faq.debitum.investments/lv/articles/13002982-ka-klut-par-debitum-pakalpojumu-sniedzeju-partneri.md)

### Par Debitum

- [Kas dibināja Debitum?](https://faq.debitum.investments/lv/articles/13003006-kas-dibinaja-debitum.md)
- [Kuros reģionos Debitum šobrīd darbojas?](https://faq.debitum.investments/lv/articles/13003017-kuros-regionos-debitum-sobrid-darbojas.md)
- [Kur atrast finanšu pārskatus?](https://faq.debitum.investments/lv/articles/13003024-kur-atrast-finansu-parskatus.md)

### Bonusi

- [Kas ir bonusi un kā tie darbojas?](https://faq.debitum.investments/lv/articles/13003034-kas-ir-bonusi-un-ka-tie-darbojas.md)
- [Debitum Lojalitātes programma](https://faq.debitum.investments/lv/articles/13177167-debitum-lojalitates-programma.md)
- [Kas ir drauga piesaistes bonuss?](https://faq.debitum.investments/lv/articles/13701255-kas-ir-drauga-piesaistes-bonuss.md)
- [Kā darbojas Lojalitātes bonuss?](https://faq.debitum.investments/lv/articles/13926880-ka-darbojas-lojalitates-bonuss.md)
- [Kāpēc saņēmu mazāku bonusa \(cashback\) summu nekā gaidīts?](https://faq.debitum.investments/lv/articles/13941069-kapec-sanemu-mazaku-bonusa-cashback-summu-neka-gaidits.md)
- [Kāpēc es nesaņēmu bonusu \(cashback\)?](https://faq.debitum.investments/lv/articles/14021613-kapec-es-nesanemu-bonusu-cashback.md)

### Auto Invest

- [Kas ir Auto Invest?](https://faq.debitum.investments/lv/articles/13003184-kas-ir-auto-invest.md)
- [Kā darbojas Auto Invest?](https://faq.debitum.investments/lv/articles/13003188-ka-darbojas-auto-invest.md)
- [Kā izveidot Auto-Invest stratēģiju?](https://faq.debitum.investments/lv/articles/13003199-ka-izveidot-auto-invest-strategiju.md)
- [Kāpēc mana Auto Invest stratēģija neveic ieguldījumus?](https://faq.debitum.investments/lv/articles/13942264-kapec-mana-auto-invest-strategija-neveic-ieguldijumus.md)

## Español

### PRIMEROS PASOS

- [Cómo convertirse en usuario de Debitum](https://faq.debitum.investments/es/articles/13002124-como-convertirse-en-usuario-de-debitum.md)
- [¿Cómo abrir una cuenta de empresa?](https://faq.debitum.investments/es/articles/13002178-como-abrir-una-cuenta-de-empresa.md)
- [Tipo de cuenta incorrecto – cómo cambiar a cuenta de empresa](https://faq.debitum.investments/es/articles/13941041-tipo-de-cuenta-incorrecto-como-cambiar-a-cuenta-de-empresa.md)

### VERIFICACIÓN

- [No puedo superar la verificación de identidad. ¿Qué debo hacer?](https://faq.debitum.investments/es/articles/13002204-no-puedo-superar-la-verificacion-de-identidad-que-debo-hacer.md)
- [¿Qué es KYC y por qué es necesario?](https://faq.debitum.investments/es/articles/13002210-que-es-kyc-y-por-que-es-necesario.md)
- [¿Por qué requerimos la verificación de dirección?](https://faq.debitum.investments/es/articles/13002219-por-que-requerimos-la-verificacion-de-direccion.md)
- [Cómo aumentar su límite de depósito](https://faq.debitum.investments/es/articles/13002229-como-aumentar-su-limite-de-deposito.md)
- [Autenticación de dos factores \(2FA\)](https://faq.debitum.investments/es/articles/13002234-autenticacion-de-dos-factores-2fa.md)
- [Problemas con el cuestionario SAQ](https://faq.debitum.investments/es/articles/13714599-problemas-con-el-cuestionario-saq.md)
- [¿Por qué mi cuenta aún no ha sido verificada?](https://faq.debitum.investments/es/articles/13928402-por-que-mi-cuenta-aun-no-ha-sido-verificada.md)
- [Documentos de identidad aceptados: guía completa](https://faq.debitum.investments/es/articles/13960388-documentos-de-identidad-aceptados-guia-completa.md)
- [¿Cómo puedo comprobar el estado de verificación de mi cuenta?](https://faq.debitum.investments/es/articles/14036811-como-puedo-comprobar-el-estado-de-verificacion-de-mi-cuenta.md)
- [¿Cómo actualizo mi dirección?](https://faq.debitum.investments/es/articles/14353033-como-actualizo-mi-direccion.md)

### ADMINISTRACIÓN DE LA CUENTA

- [¿Por qué no puedo iniciar sesión y qué puedo hacer?](https://faq.debitum.investments/es/articles/13002260-por-que-no-puedo-iniciar-sesion-y-que-puedo-hacer.md)
- [¿Cómo cambio el correo electrónico de mi cuenta Debitum?](https://faq.debitum.investments/es/articles/13002271-como-cambio-el-correo-electronico-de-mi-cuenta-debitum.md)
- [¿Puedo darme de baja de los correos electrónicos?](https://faq.debitum.investments/es/articles/13002282-puedo-darme-de-baja-de-los-correos-electronicos.md)
- [¿Puedo cerrar mi cuenta?](https://faq.debitum.investments/es/articles/13002290-puedo-cerrar-mi-cuenta.md)
- [¿Cómo accedo a mis datos históricos y extractos de cuenta?](https://faq.debitum.investments/es/articles/13002299-como-accedo-a-mis-datos-historicos-y-extractos-de-cuenta.md)
- [¿Por qué está bloqueada mi cuenta?](https://faq.debitum.investments/es/articles/13128278-por-que-esta-bloqueada-mi-cuenta.md)
- [¿Durante cuánto tiempo se conservarán mis datos personales después de cerrar mi cuenta?](https://faq.debitum.investments/es/articles/13715923-durante-cuanto-tiempo-se-conservaran-mis-datos-personales-despues-de-cerrar-mi-cuenta.md)

### PAGOS

- [¿Cuál es el importe mínimo de depósito?](https://faq.debitum.investments/es/articles/13002381-cual-es-el-importe-minimo-de-deposito.md)
- [¿Hay comisión por depósito?](https://faq.debitum.investments/es/articles/13002435-hay-comision-por-deposito.md)
- [He utilizado datos incorrectos para mi transferencia bancaria. ¿Qué debo hacer?](https://faq.debitum.investments/es/articles/13002449-he-utilizado-datos-incorrectos-para-mi-transferencia-bancaria-que-debo-hacer.md)
- [¿Cómo hacer una retirada?](https://faq.debitum.investments/es/articles/13002466-como-hacer-una-retirada.md)
- [¿Qué hacer si un depósito es rechazado?](https://faq.debitum.investments/es/articles/13701887-que-hacer-si-un-deposito-es-rechazado.md)
- [No he recibido mi depósito realizado mediante banca online](https://faq.debitum.investments/es/articles/13702036-no-he-recibido-mi-deposito-realizado-mediante-banca-online.md)
- [¿Qué ocurre si olvido incluir el número de referencia en un depósito manual?](https://faq.debitum.investments/es/articles/13927516-que-ocurre-si-olvido-incluir-el-numero-de-referencia-en-un-deposito-manual.md)
- [Cómo funcionan los depósitos y qué hacer si falta su depósito](https://faq.debitum.investments/es/articles/15273150-como-funcionan-los-depositos-y-que-hacer-si-falta-su-deposito.md)

### INVERTIR

- [¿Cómo hago una inversión?](https://faq.debitum.investments/es/articles/13002536-como-hago-una-inversion.md)
- [¿Por qué mi inversión aparece como “subscribed”?](https://faq.debitum.investments/es/articles/13002553-por-que-mi-inversion-aparece-como-subscribed.md)
- [¿Cuándo puedo cancelar una inversión?](https://faq.debitum.investments/es/articles/13002594-cuando-puedo-cancelar-una-inversion.md)
- [¿Durante cuánto tiempo no está disponible mi dinero invertido?](https://faq.debitum.investments/es/articles/13002625-durante-cuanto-tiempo-no-esta-disponible-mi-dinero-invertido.md)
- [¿Cómo accedo a todas mis inversiones?](https://faq.debitum.investments/es/articles/13002633-como-accedo-a-todas-mis-inversiones.md)
- [¿Cómo hago seguimiento de los intereses pagados?](https://faq.debitum.investments/es/articles/13002699-como-hago-seguimiento-de-los-intereses-pagados.md)
- [¿Qué tipos de interés ofrece Debitum?](https://faq.debitum.investments/es/articles/13002711-que-tipos-de-interes-ofrece-debitum.md)
- [¿Cómo se calculan los intereses?](https://faq.debitum.investments/es/articles/13002719-como-se-calculan-los-intereses.md)
- [¿Con qué frecuencia se pagan los intereses?](https://faq.debitum.investments/es/articles/13002721-con-que-frecuencia-se-pagan-los-intereses.md)
- [¿Qué ocurre si un prestatario decide devolver antes?](https://faq.debitum.investments/es/articles/13002727-que-ocurre-si-un-prestatario-decide-devolver-antes.md)
- [Cómo se gestionan los intereses](https://faq.debitum.investments/es/articles/13002734-como-se-gestionan-los-intereses.md)
- [¿Qué es el período de gracia \(grace period\)?](https://faq.debitum.investments/es/articles/13002739-que-es-el-periodo-de-gracia-grace-period.md)
- [¿Qué es una penalty fee y cuándo se paga?](https://faq.debitum.investments/es/articles/13002745-que-es-una-penalty-fee-y-cuando-se-paga.md)
- [Un préstamo está atrasado. ¿Qué puedo hacer?](https://faq.debitum.investments/es/articles/13002752-un-prestamo-esta-atrasado-que-puedo-hacer.md)
- [¿Seguiré recibiendo intereses si un préstamo se retrasa?](https://faq.debitum.investments/es/articles/13002756-seguire-recibiendo-intereses-si-un-prestamo-se-retrasa.md)
- [¿Cuánto impuesto debo pagar?](https://faq.debitum.investments/es/articles/13002762-cuanto-impuesto-debo-pagar.md)
- [¿Cómo descargar un estado de cuenta de inversiones pendientes?](https://faq.debitum.investments/es/articles/13701393-como-descargar-un-estado-de-cuenta-de-inversiones-pendientes.md)
- [¿Cómo reducir mi tasa impositiva?](https://faq.debitum.investments/es/articles/13702300-como-reducir-mi-tasa-impositiva.md)
- [Página de resumen: ¿Qué significan estas secciones?](https://faq.debitum.investments/es/articles/13942116-pagina-de-resumen-que-significan-estas-secciones.md)
- [¿Por qué mi interés mensual es menor aunque haya invertido más?](https://faq.debitum.investments/es/articles/13942226-por-que-mi-interes-mensual-es-menor-aunque-haya-invertido-mas.md)

### GESTIÓN DE RIESGOS Y PROTECCIÓN

- [¿Es Debitum una plataforma regulada?](https://faq.debitum.investments/es/articles/13002806-es-debitum-una-plataforma-regulada.md)
- [¿Qué protección ofrece Debitum?](https://faq.debitum.investments/es/articles/13002838-que-proteccion-ofrece-debitum.md)
- [¿Qué es la buyback obligation?](https://faq.debitum.investments/es/articles/13002870-que-es-la-buyback-obligation.md)
- [¿Qué es la redemption obligation?](https://faq.debitum.investments/es/articles/13002886-que-es-la-redemption-obligation.md)
- [¿Qué tipos de garantías se utilizan \(Under Asset\)?](https://faq.debitum.investments/es/articles/13002898-que-tipos-de-garantias-se-utilizan-under-asset.md)
- [¿Qué es “skin in the game”?](https://faq.debitum.investments/es/articles/13002905-que-es-skin-in-the-game.md)
- [¿Qué covenants utiliza Debitum?](https://faq.debitum.investments/es/articles/13002911-que-covenants-utiliza-debitum.md)
- [¿Qué ocurre si un socio entra en insolvencia?](https://faq.debitum.investments/es/articles/13002917-que-ocurre-si-un-socio-entra-en-insolvencia.md)
- [¿Qué pasa si Debitum deja de operar?](https://faq.debitum.investments/es/articles/13002932-que-pasa-si-debitum-deja-de-operar.md)

### SOCIOS Y ACTIVOS

- [¿Qué tipo de activos se pueden encontrar en Debitum?](https://faq.debitum.investments/es/articles/13002949-que-tipo-de-activos-se-pueden-encontrar-en-debitum.md)
- [¿Cuáles son los propósitos de los préstamos para los prestatarios?](https://faq.debitum.investments/es/articles/13002957-cuales-son-los-propositos-de-los-prestamos-para-los-prestatarios.md)
- [¿Dónde puedo encontrar más información sobre los prestatarios?](https://faq.debitum.investments/es/articles/13002958-donde-puedo-encontrar-mas-informacion-sobre-los-prestatarios.md)
- [¿Cómo se financian los préstamos a través de Debitum?](https://faq.debitum.investments/es/articles/13002965-como-se-financian-los-prestamos-a-traves-de-debitum.md)
- [¿Dónde puedo encontrar más información sobre los socios?](https://faq.debitum.investments/es/articles/13002969-donde-puedo-encontrar-mas-informacion-sobre-los-socios.md)
- [¿Por qué nuestros socios usan Debitum?](https://faq.debitum.investments/es/articles/13002977-por-que-nuestros-socios-usan-debitum.md)
- [¿Cómo me uno a Debitum como proveedor de servicios/socio?](https://faq.debitum.investments/es/articles/13002982-como-me-uno-a-debitum-como-proveedor-de-servicios-socio.md)

### ACERCA DE DEBITUM

- [¿Quién fundó Debitum?](https://faq.debitum.investments/es/articles/13003006-quien-fundo-debitum.md)
- [¿En qué regiones opera actualmente Debitum?](https://faq.debitum.investments/es/articles/13003017-en-que-regiones-opera-actualmente-debitum.md)
- [¿Dónde puedo encontrar informes financieros?](https://faq.debitum.investments/es/articles/13003024-donde-puedo-encontrar-informes-financieros.md)

### CASHBACK Y REFERIDOS

- [¿Qué es el cashback y cómo funciona?](https://faq.debitum.investments/es/articles/13003034-que-es-el-cashback-y-como-funciona.md)
- [Debitum Loyalty program](https://faq.debitum.investments/es/articles/13177167-debitum-loyalty-program.md)
- [¿Qué es un bono por recomendación de amigos?](https://faq.debitum.investments/es/articles/13701255-que-es-un-bono-por-recomendacion-de-amigos.md)
- [¿Cómo funciona el Loyalty Boost?](https://faq.debitum.investments/es/articles/13926880-como-funciona-el-loyalty-boost.md)
- [¿Por qué recibí un importe de bonos \(cashback\) menor al esperado?](https://faq.debitum.investments/es/articles/13941069-por-que-recibi-un-importe-de-bonos-cashback-menor-al-esperado.md)
- [¿Por qué no recibí cashback?](https://faq.debitum.investments/es/articles/14021613-por-que-no-recibi-cashback.md)

### AUTO INVEST

- [¿Qué es Auto Invest?](https://faq.debitum.investments/es/articles/13003184-que-es-auto-invest.md)
- [¿Cómo funciona Auto Invest?](https://faq.debitum.investments/es/articles/13003188-como-funciona-auto-invest.md)
- [¿Cómo crear la estrategia de Auto Invest?](https://faq.debitum.investments/es/articles/13003199-como-crear-la-estrategia-de-auto-invest.md)
- [¿Por qué mi estrategia de Auto Invest no realiza inversiones?](https://faq.debitum.investments/es/articles/13942264-por-que-mi-estrategia-de-auto-invest-no-realiza-inversiones.md)