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What happens if I forget to include the reference number during a manual deposit?

If you make a bank transfer to your Debitum account but forget to include the required reference number, your funds will most likely still be credited to your account.
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Please note that processing may take longer than usual, as our team needs to manually match the transaction with your account. If you do not receive your funds within 3 business days, please contact [email protected].
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We recommend always including the reference number to ensure faster and more accurate processing of your deposits.

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