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What happens if I forget to include the reference number during a manual deposit?

Updated over 3 weeks ago

If you make a bank transfer to your Debitum account but forget to include the required reference number, your funds will most likely still be credited to your account.

Please note that processing may take longer than usual, as our team needs to manually match the transaction with your account. If you do not receive your funds within 3 business days, please contact [email protected].

We recommend always including the reference number to ensure faster and more accurate processing of your deposits.

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