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Advice and answers from the Debitum Investments Team

Search results for:verification

Why do we require address verification?
What document do you need to provide for address verification?… Address verification is an additional regulatory step required by anti-money laundering (AML) laws… If the verification step is locked and you cannot resubmit, contact support — the team can unlock the
ID verification failed: step-by-step fix
If your identity verification failed, follow this decision-based guide to identify the issue and fix… Important: Always complete verification using a smartphone camera… or motion Place the document on a flat surface Take a live selfie during the verification
How do I change my address?
Log in to your Debitum account Go to the Verification section Open the Address verification… How long does address verification take?… bill (electricity, water, gas, internet) Official government-issued document Address verification
What is my KYC status?
You can check the status of your account verification at any time by logging in to your Debitum account… and opening the Verification page… In that case, please allow some additional time for the verification process to be completed
Why is my account not verified yet?
The first step to check your account verification status is the Verification page in your Debitum account… For ID verification, use a valid passport or national ID that is not expired, has a clear MRZ code, and… Review your Verification page for missing or rejected items
Accepted identity documents: a comprehensive guide
This is required to enable faster technical verification; if these conditions are not met, verification… ​5. Verification success tips… This guide is designed to help you understand the strict regulatory requirements for identity verification
How do you open a company account?
We will send a verification link to this address… The verification process for company accounts may take longer than for individual accounts due to the… By understanding the verification process and promptly responding to any compliance team requests, you
How to increase your deposit limit
Go to the Source of Funds (SOF) Verification page in your account
Two-factor authentication (2FA)
Two-factor authentication (2FA), sometimes called two-step verification, is a security process where
How to become a user of Debitum
Once you have submitted the form, we will send an automated verification link to your email address